Terms of Service

Updated: 6th January 2024

1. Introduction

Welcome to PaintaPaw, a unique platform specializing in customized merchandise. By using our website, you agree to comply with and be bound by the following terms and conditions.

2. User Account Creation and Management

2.1 Registration:

Users must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account information.

2.2 Security:

You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with this section.

3. Product Descriptions and Pricing

3.1 Accuracy:

We strive to ensure that product descriptions and pricing are accurate. However, errors may occur. If an error in pricing is discovered, we will inform you as soon as possible.

3.2 Discrepancies:

You will have the option to reconfirm your order at the correct price or cancel it.

4. Payment Methods

4.1 Accepted Methods:

We accept various payment methods, detailed on our website.

4.2 Security and Processing:

We take reasonable measures to ensure the security of your transactions.

5. Shipping and Delivery Policies

5.1 Shipping Methods:

Available shipping methods are listed on our website.

5.2 Estimated Delivery Times:

We provide estimated delivery times, but these are not guarantees.

5.3 Shipping Issues:

We are not responsible for delays outside our control.

6. Return and Refund Policy

6.1 Returns:

Returns are accepted under specific conditions outlined on our website.

6.2 Refunds:

Eligible for refunds will be processed according to our refund policy.

7. Privacy Policy

7.1 Data Collection and Use:

We collect and use personal information as described in our Privacy Policy.

7.2 Cookies and Third Parties:

Our website uses cookies, and we may share information with third parties as detailed in our Privacy Policy.

8. Intellectual Property

8.1 Content Ownership:

All content on this website, including trademarks, logos, and copyrights, is the property of PaintaPaw or its licensors.

9. User Conduct

9.1 Acceptable Use:

Users must not use our website for any unlawful or prohibited activities.

10. Dispute Resolution

10.1 Governing Law:

These terms are governed by the laws of Singapore.

10.2 Dispute Handling:

Disputes arising from these terms will be resolved through the specified process.

11. Limitation of Liability

11.1 Scope of Liability:

PaintaPaw is not liable for indirect, incidental, or consequential damages, to the extent permitted by law.

12. Amendment of Terms

12.1 Updates:

We may update these terms periodically. The latest version will always be posted on our website.